Courtesy translation. In case of any discrepancy, the Portuguese version prevails.
Last Updated: April 11, 2026.
These Terms and Conditions (“Terms”) govern the relationship between:
COMPRA RÁPIDA TECNOLOGIA DA INFORMAÇÃO LTDA., a private legal entity, registered with the CNPJ under No. 41.622.064/0001-01 (“Compra Rápida”) and the user (“User”) who uses the services (i) provided by Compra Rápida as an intermediary, through a platform owned by Compra Rápida (“Compra Rápida Platform”), and (ii) customer support services provided via a virtual assistant (“Compra Rápida Virtual Assistant”), collectively referred to as “Compra Rápida Services,” for the purpose of placing a purchase order at a third-party store that uses the Compra Rápida Services (“Third-Party Store”). Throughout these Terms, Compra Rápida and the User may be referred to collectively as the “Parties” and, individually, as a “Party.”
BY USING THE COMPRA RÁPIDA SERVICES, AS WELL AS BY REGISTERING DIRECTLY ON THE COMPRA RÁPIDA WEBSITE, THE USER AGREES FULLY TO THESE TERMS AND TO Compra Rápida’s PRIVACY POLICY, BOTH OF WHICH ARE AVAILABLE ON THE COMPRA RÁPIDA PLATFORM.
THE CURRENTLY VALID AND EFFECTIVE VERSION OF THESE TERMS IS THE ONE CURRENTLY PUBLISHED ON THE COMPRA RÁPIDA PLATFORM. WHENEVER ANY CHANGES ARE MADE TO THESE TERMS OR THE PRIVACY POLICY, Compra Rápida WILL NOTIFY THE USER IN ADVANCE. THE USER’S CONTINUED USE OF Compra Rápida’S SERVICES FOLLOWING THE PUBLICATION OF THE NEW VERSION WILL CONSTITUTE THE USER’S FULL AND EXPRESS ACCEPTANCE OF THE NEW VERSION. IF THE USER DISAGREES WITH THE NEW VERSION, THEY WILL NO LONGER BE ABLE TO USE THE COMPRA RÁPIDA SERVICES.
1. Compra Rápida SERVICES
1.1 The Compra Rápida Platform allows the User to place one or more purchase orders with one or more Third-Party Stores by providing their information to Compra Rápida, which receives the purchase order, sends the payment information to a third-party payment platform responsible for billing (“Third-Party Payment Platform”), and forwards the purchase order and payment confirmation to the Third-Party Store, which is responsible for completing the sale and delivering the product or service.
1.1.1 The Compra Rápida Platform can be accessed via the button provided on the Third-Party Store’s website in the shopping cart and/or when completing the payment for the purchase. Interaction between the Compra Rápida Platform and the User occurs by “clicking” on that button. Therefore, Compra Rápida assumes no liability if the Third-Party Store uses features similar to the Compra Rápida Platform, including in the event that the Third-Party Store uses the name “Compra Rápida” or a similar name for one of these features, and the User must always verify that the Compra Rápida Platform is the one being accessed.
1.2 After the first purchase order placed through the Compra Rápida Platform on a given device, the User’s data will be stored in Compra Rápida’s systems, and whenever the User uses the Compra Rápida Platform on the same device-even at a new Third-Party Store- a Plataforma Compra Rápida may automatically fill in the User’s information, including billing details, allowing the User to place an order with just a few “clicks” (“One-Click Purchase”).
1.2.1 If the User is using the Compra Rápida Platform on a new device, when entering one or more pieces of information (such as the email address used in purchase orders), Compra Rápida may request validation of the User’s registration through one or more methods (for example, by sending a code to the User’s email address or phone number and requesting that code on the new device) to enable the use of the Compra Rápida Platform and/or One-Click Purchase.
1.2.2THE USER IS RESPONSIBLE FOR THE USE, BY THEMSELVES OR BY THIRD PARTIES, OF THE DEVICES THAT ENABLE THE USE OF THE COMPRA RÁPIDA PLATFORM AND/OR ONE-CLICK PURCHASING, AS WELL AS THE EMAIL ACCOUNTS AND PHONE NUMBERS THAT VALIDATE THE USER’S REGISTRATION ON A NEW DEVICE, AND ACKNOWLEDGES THAT THE USE OF THE “Compra Rápida” PLATFORM ON THESE DEVICES MAY RESULT IN THE AUTOMATIC FILLING IN OF THE USER’S OTHER DATA, INCLUDING PAYMENT INFORMATION, ENABLING THE PLACEMENT OF AN ORDER FOR A PRODUCT OR SERVICE FROM THE THIRD-PARTY STORE, EVEN IF THE INFORMATION WAS ENTERED BY A THIRD PARTY.
1.3 O Assistente Virtual de Compra Rápida, em seguida, permite que Compra Rápida ofereça aos usuários que adicionaram itens ao carrinho de compras, mas não concluíram a compra na loja terceira, serviço personalizado via mensagens de texto no aplicativo WhatsApp, using an Artificial Intelligence-based chatbot, in order to provide the User with information about the products/services offered by the Third-Party Store, as well as information about the Third-Party Store itself, based on documents and information made available by the Third-Party Store to Compra Rápida.
1.3.1 To provide and train the Compra Rápida Virtual Assistant, Compra Rápida uses third-party service providers that offer artificial intelligence-based software. The User must comply with the provisions of any terms of use and privacy policies of these third-party service providers offering artificial intelligence-based software, without prejudice to the provisions of Compra Rápida’s Privacy Policy.
1.3.2 The Compra Rápida Virtual Assistant contains, within its neural network, documents and information provided by the Third-Party Store to Compra Rápida. However, since this is software based on artificial intelligence, other information may occasionally be provided by third parties. The User must use the Compra Rápida Virtual Assistant solely and exclusively to obtain information from the Third-Party Store and/or about products or services that such Third-Party Store expressly indicates it sells through its official channels, and the User is prohibited from using the Compra Rápida Virtual Assistant to enter commands (inputs) and/or receive responses (outputs) (i) beyond the information regarding the Third-Party Store and/or its products or services, as well as (ii) content that is racist, homophobic, or discriminatory; that glorifies crime; that incites violence or unfair competition; intentionally false information; “fake news”; or similar content.
1.3.3Compra Rápida states that the OUTPUTS DATA GENERATED BY THE "Compra Rápida" VIRTUAL ASSISTANT MAY CONTAIN INCORRECT INFORMATION, BIASED, OR NOT BASED ON THE TRAINING DATA, ESPECIALLY THE DATA PROVIDED BY THE THIRD-PARTY STORE. ACCORDINGLY, DESPITE “Compra Rápida’s” COMMERCIALLY REASONABLE EFFORTS TO PREVENT THE PROVISION OF SUCH OUTPUTS, ANY RESPONSES FROM THE COMPRA RÁPIDA VIRTUAL ASSISTANT THAT GO BEYOND INFORMATION ABOUT THE THIRD-PARTY STORE AND/OR ITS PRODUCTS OR SERVICES, IN PARTICULAR, RESPONSES CONTAINING ANY HEALTH RECOMMENDATIONS OR SIMILAR ADVICE, SHOULD BE DISREGARDED BY THE USER AND/OR USED ONLY AS A SUPPLEMENT, IN CONJUNCTION WITH OTHER INFORMATION AVAILABLE AND ACCESSIBLE TO THE USER THROUGH OTHER CHANNELS, ESPECIALLY THAT PROVIDED BY QUALIFIED PROFESSIONALS, AND SHOULD NOT BE USED IN ISOLATION BY THE USER FOR DECISION-MAKING.
1.4 Through the Compra Rápida Services, Compra Rápida acts as an intermediary between the User and the Third-Party Store, with the aim of facilitating the User’s placement of a purchase order with the Third-Party Store, without interfering in any way, whether via the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant, (i) with the Third-Party Store’s website or the availability, sale, offer, or advertising of any product or service; (ii) the completion of the sale and delivery of the product or service; (iii) the quality and information regarding the products or services provided by the Third-Party Store; (iv) the price of the Third-Party Store’s products or services; (v) any promotions and/or discounts offered by the Third-Party Store; and (vi) the price and arrangement of shipping.
1.4.1 Furthermore, except in cases of sole fault on the part of Compra Rápida, it shall not be held liable (i) for the unavailability of a product or service offered by the Third-Party Store, even if the User is able to place a purchase order and/or even if the Compra Rápida Virtual Assistant indicates its availability; (ii) in the event of discrepancies between the prices provided by the Third-Party Store and the prices indicated on the Compra Rápida Services; (iii) for any promotions offered by the Third-Party Store; (iv) if the promotion is not applied within the Compra Rápida Services; and (v) due to the unavailability of the Third-Party Store’s website.
1.4.2IN THE EVENT OF ANY PROBLEMS ARISING FROM A PRODUCT OR SERVICE OFFERED BY THE THIRD-PARTY STORE, OR IF THE USER WISHES TO EXERCISE THEIR RIGHT OF WITHDRAWAL UNDER THE LAW, THE USER MUST SUBMIT THEIR REQUEST TO THE THIRD-PARTY STORE, GIVEN THAT COMPRA RÁPIDA HAS NO CONTROL OVER ONE OR MORE OF THE ASPECTS LISTED IN SECTION “1.4” ABOVE.
1.5 The User’s account is created when they first enter their information on the Compra Rápida Platform and/or when they interact with the Compra Rápida Virtual Assistant-that is, without the need to set a password.
1.5.1 THE USER IS RESPONSIBLE FOR THE SECURITY OF THE DEVICES THAT ENABLE (I) ACCESS TO THEIR ACCOUNT, (II) USE OF THE COMPRA RÁPIDA SERVICES, (III) THE USE OF ONE-CLICK PURCHASING, AND (IV) THE VIEWING OR MODIFICATION OF ONE OR MORE PIECES OF THE USER’S ACCOUNT INFORMATION, EVEN IF ACCESS TO THE USER’S ACCOUNT DOES NOT REQUIRE A PASSWORD, AND ASSUMING RESPONSIBILITY FOR ANY UNAUTHORIZED ACCESS AND/OR ACTIVITIES THAT OCCUR ON YOUR DEVICE.
1.6 Compra Rápida may, at any time and in its sole discretion: (i) delete the User’s account; (ii) prevent the User from placing a purchase order; (iii) implement or discontinue one or more features of the Compra Rápida Services, including the One-Click Purchase feature; or (iv) discontinue the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant.
1.7 EXCEPT IN CASES OF EXCLUSIVE FAULT ON THE PART OF Compra Rápida, Compra Rápida SHALL NOT BE HELD LIABLE FOR MALFUNCTIONS (I) OF THE INTEGRATION OF Compra Rápida’S SERVICES WITH THE THIRD-PARTY STORE’S WEBSITE AND/OR (II) OF THE ONE-CLICK PURCHASE FUNCTIONALITY, EVEN IF SUCH MALFUNCTION RESULTS, FOR EXAMPLE, IN REPEATED PURCHASES.
1.7.1 Compra Rápida, however, does not guarantee that the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant will operate without interruption or error; occasional interruptions in access due to issues with the Internet service provider, temporary suspension, or server maintenance are a normal occurrence.
2. PURCHASES AND THIRD-PARTY STORES
2.1 The User represents and warrants that he or she is solely responsible for updating all of his or her information used in the Compra Rápida Services and/or the One-Click Purchase feature, such as, but not limited to, the delivery address for the product/service, billing information, and/or eemail address and/or cell phone number for purchase order notifications.
2.1.1Compra Rápida SHALL NOT BE LIABLE FOR ANY ACTS, EVENTS, ACTIONS, OMISSIONS, OR POSSIBLE DAMAGES, DIRECT OR INDIRECT, ARISING FROM ANY OUTDATED OR INCORRECT DATA.
2.2 The User is solely responsible for retaining all information related to their purchase order. Compra Rápida may, at its sole discretion, choose to display the User’s purchase order history.
2.3 When using the Compra Rápida Platform to place a purchase order, the User may enter a code (“Discount Coupon”) that will provide the User with a benefit for that specific purchase, such as a reduction in the final purchase price, a waiver or reduction of shipping charges, and/or complimentary products, etc.
2.3.1 The User acknowledges that the Discount Coupon, as well as its benefits and whether or not it can be used on the Compra Rápida Platform, are the sole responsibility of the Third-Party Store and/or third parties. Except in cases of sole fault on the part of Compra Rápida, Compra Rápida shall not be held liable: (i) if the Discount Coupon is not accepted on the Compra Rápida Platform; (ii) if the benefit offered by the Discount Coupon is not granted; (iii) if the Discount Coupon is discontinued; and/or (iv) if the User attempts to use the Discount Coupon in the Compra Rápida Virtual Assistant.
2.3.2 Compra Rápida, in its sole discretion, may grant its own Discount Coupon, subject to the use of the Compra Rápida Platform, and may limit such Discount Coupon to a specific time period and/or a specific number of uses, as well as discontinue at any time a Discount Coupon granted exclusively by Compra Rápida.
2.4 Delivery of the product or service is the responsibility of the Third-Party Store, which may contract a third-party delivery company; the delivery terms of that company-including shipping costs and delivery time-may be displayed directly within the Compra Rápida Services.
2.4.1 Information such as shipping costs, the contracted delivery company, and the delivery time is the responsibility of the Third-Party Store; Compra Rápida is only responsible for providing such information to the User as needed.
2.4.2Compra Rápida CANNOT BE HELD LIABLE FOR ANY PROBLEMS ARISING FROM THE DELIVERY OF THE PRODUCT OR SERVICE, INCLUDING DELAYS IN DELIVERY, EXCEEDING THE SPECIFIED DELIVERY TIME, OR DAMAGE RESULTING FROM DELIVERY.
2.5 Compra Rápida não interfere com as atividades da Loja Terceira e não possui controle sobre, nem responsabilidade por, qualquer situação em que a Loja Terceira faça a venda de um produto ou serviço depender da fornecimento de outro produto ou serviço, bem como de limites quantitativos, including cases where the Third-Party Store uses only the Compra Rápida Services to receive purchase orders.
2.6THE USE OF THE COMPRA RÁPIDA SERVICES DOES NOT PREVENT ONE OR MORE PIECES OF DATA FROM BEING SHARED WITH THE THIRD-PARTY STORE, THE THIRD-PARTY PAYMENT PLATFORM, OR THIRD PARTIES, WHO MAY USE SUCH DATA AT THEIR DISCRETION, FOR EXAMPLE, TO STORE SUCH DATA IN THEIR DATABASE IN A MANNER EQUIVALENT TO A REGISTRATION.
2.6.1 For information about data sharing by Compra Rápida, the User should review Compra Rápida’s Privacy Policy.
2.6.2 To obtain information about how third parties use data-in particular, Third-Party Stores and/or Third-Party Payment Platforms-the User should review the privacy policies of those third parties (or Third-Party Stores) and/or contact them.
3. THIRD-PARTY PAYMENT PLATFORM
3.1 To confirm payment for a purchase order on the Compra Rápida Platform, Compra Rápida collects the payment information and forwards it to a third-party payment platform, which will be responsible for billing and validating the payment with Compra Rápida.
3.2 The User represents and warrants that he or she will be solely responsible for complying with the provisions of any terms of use and privacy policy of the Third-Party Payment Platform, including, but not limited to, provisions regarding any fees charged by the Third-Party Payment Platform, as well as policies on refunds, chargebacks, and the return of funds, along with their respective deadlines.
3.3 The User acknowledges that the Third-Party Payment Platform is responsible for billing the purchase order and for the payment terms offered, even if they are displayed on the Compra Rápida Platform.
3.3.1 When using the Compra Rápida Platform, the User must comply with the payment terms offered by the Third-Party Payment Platform, particularly those regarding the payment of a purchase in installments and the interest charged by the Third-Party Payment Platform based on the number of installments.
3.3.2Compra Rápida CANNOT BE HELD LIABLE FOR INTEREST CHARGED BY THE THIRD-PARTY PAYMENT PLATFORM, AS WELL AS FOR ANY OTHER FEES CHARGED DEPENDING ON THE PAYMENT METHOD ACCEPTED BY THE THIRD-PARTY PAYMENT PLATFORM.
3.4 EXCEPT IN CASES OF EXCLUSIVE FAULT ON THE PART OF Compra Rápida, IT SHALL NOT BE HELD LIABLE FOR THE MALFUNCTIONING OF THE THIRD-PARTY PAYMENT PLATFORM’S SERVICES, INCLUDING IN THE EVENT OF DUPLICATE CHARGES, FAILURE TO ISSUE AN INVOICE, CANCELLATION OF A PURCHASE ORDER, DELAYED DELIVERY, ETC.
3.5 Compra Rápida does not process the billing for purchase orders on its own. Therefore, Compra Rápida will not be liable for any refunds to the User.
3.5.1 In the event of a refund, Compra Rápida agrees to use commercially reasonable efforts to facilitate communication between the User and the Third-Party Store and/or the Third-Party Payment Platform.
4. INTELLECTUAL PROPERTY
4.1 The User represents and warrants that the Compra Rápida Platform and all of its components, including the Compra Rápida trademarks, as well as the Compra Rápida Virtual Assistant, are the property of Compra Rápida.
4.1.1 Consequently, the User may not: (i) appropriate elements owned by Compra Rápida to use them for any purpose, through the use of any means or techniques, such as reverse engineering, cyberattacks etc.; (ii) reproduce and/or copy, in whole or in part, permanently or temporarily, any elements owned by Compra Rápida; (iii) artificially alter data or manipulate the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant by employing technical mechanisms that, in any way, subvert their proper use, such as the use of bots (robots or bots), spiders, scripts or any other type of automated access that in any way serves to undermine its purpose; and (iv) use or implement malicious content, such as malware, Trojan horses, or viruses, or that otherwise interfere with the operation of the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant.
4.2 For the User’s use of the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant, Compra Rápida grants the User a temporary, revocable, limited, non-exclusive, and non-transferable license to use the Platform and/or Assistant.
4.3 If the User suggests any new feature for the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant, the User agrees to transfer ownership of the feature to Compra Rápida immediately, free of charge, and free from royalties, on an irrevocable and irreversible basis for any type of use and purpose by Compra Rápida, on a non-exclusive basis, with worldwide validity, for the entire term of the legal protection, and may be freely sublicensed and assigned by Compra Rápida.
5. LIABILITY
5.1THE USER ACKNOWLEDGES THAT COMPRA RÁPIDA ACTS AS AN INTERMEDIARY BETWEEN THE USER AND A THIRD-PARTY STORE, USING A THIRD-PARTY PAYMENT PLATFORM, AND IS NOT LIABLE FOR ANY ACTS OR OMISSIONS-ESPECIALLY THOSE OUTSIDE THE SCOPE OF Compra Rápida’S SERVICES-THAT DO NOT ARISE EXCLUSIVELY FROM Compra Rápida.
5.1.1Compra Rápida WILL ALSO NOT BE LIABLE FOR ANY DEFECT OR FAULT IN THE PRODUCT OR SERVICE OFFERED BY THE THIRD-PARTY STORE, BY THE THIRD-PARTY PAYMENT PLATFORM, OR BY OTHER THIRD PARTIES, SINCE THESE PRODUCTS/SERVICES ARE OFFERED EXCLUSIVELY BY THOSE THIRD PARTIES.
5.2 In the event of an act or omission that does not result exclusively from Compra Rápida, Compra Rápida agrees to use commercially reasonable efforts to bring the User into contact with the party responsible for the act or omission.
5.3 The User acknowledges that, under the law, Compra Rápida cannot be held liable for acts attributable solely to the User or to third parties.
5.4 THE PARTIES AGREE TO INDEMNIFY EACH OTHER FOR ANY DAMAGES, LOSSES, AND/OR COMPENSATION ARISING FROM THE OFFENDING PARTY’S FAILURE TO COMPLY, BY THE DEFAULTING PARTY, OF ANY OF ITS ACKNOWLEDGMENTS, REPRESENTATIONS, WARRANTIES, AND OBLIGATIONS SET FORTH IN THESE TERMS, WHICH INCLUDE, WITHOUT LIMITATION, ATTORNEYS’ FEES AND LITIGATION COSTS.
5.5 The User acknowledges that the device used to access the Compra Rápida Services and/or use One-Click Purchase may not be free of viruses or other harmful content from the Internet, and acknowledges that the use of the Compra Rápida Services is at their own risk, and Compra Rápida shall not be liable for any damages resulting from viruses or other harmful content from the internet that may be introduced into the User’s device.
6. PRIVACY AND DATA SECURITY
6.1 Compra Rápida undertakes to fully comply with the provisions of Law No. 13,709/2018 (“LGPD”) regarding the processing of Users’ personal data and other data protection regulations, including subordinate regulations issued by the National Data Protection Authority, by making a privacy policy available on the Compra Rápida Platform that provides transparency to Users regarding data processing activities, purposes, rights that may be exercised, and other information required by the LGPD.
6.2THE USER ACKNOWLEDGES THAT THE THIRD-PARTY STORE, THE THIRD-PARTY PAYMENT PLATFORM, AND/OR OTHER THIRD PARTIES MAY PROCESS ONE OR MORE PIECES OF THE USER’S PERSONAL DATA, INCLUDING THE POSSIBILITY THAT THEY MAY MAKE DECISIONS REGARDING THE PROCESSING OF SUCH DATA WITHOUT ANY INTERVENTION BY Compra Rápida.
6.2.1TO THAT END, THE USER MUST COMPLY WITH THE PRIVACY POLICIES OF THESE THIRD PARTIES AND EXERCISE ANY RIGHTS PROVIDED FOR UNDER THE LGPD WITH THEM, AND ACKNOWLEDGE THAT SUCH THIRD PARTIES WILL BE LIABLE FOR ANY IMPROPER OR UNAUTHORIZED PROCESSING OF PERSONAL DATA, AS WELL AS FOR ANY LEAKAGE OR LOSS OF PERSONAL DATA.
7. GENERAL TERMS AND CONDITIONS
7.1 If any provision of these Terms is deemed invalid, void, or unenforceable, this shall not prevent these Terms from remaining in effect with respect to the remaining provisions.
7.1.1 In the event that any provision of these Terms is invalid or void, the Parties shall cooperate with one another, taking into account the nature of the Compra Rápida Services and their interaction with Third-Party Stores and/or the Third-Party Payment Platform, as well as certain principles such as contractual good faith, to replace the provision with a valid provision that has similar content and the same effect.
7.2 Any tolerance by the Parties of a delay, non-compliance, or incomplete compliance with any provision of these Terms shall not be interpreted or construed as a waiver of any right of the respective Party, shall not prejudice the right to demand compliance with the obligation assumed, and shall not constitute a novation.
7.3 Unless otherwise provided by law, the rights and obligations under these Terms may not be assigned or transferred by one Party without the express consent of the other Party.
7.4 All notices regarding these Terms must be sent to the Compra Rápida email address provided on the Compra Rápida Platform and to the email address associated with the User’s account.
7.5 The rights set forth in these Terms shall be in addition to any other rights provided by law.
7.6 The Parties agree that these Terms shall take effect upon the User’s use of the Compra Rápida Services and shall remain in effect for an indefinite period, for as long as the User uses the Compra Rápida Services. These Terms may be terminated unilaterally by the User at any time, without the need for prior notice, upon deletion of their account on the Compra Rápida Platform.
7.6.1 Compra Rápida may also unilaterally terminate these Terms with respect to the User, with or without cause, by providing the User with at least 7 (seven) days' advance notice
7.7 Each Party is solely responsible, in accordance with applicable law, for the payment of all applicable taxes and fees, even if they were not initially described in the purchase order and/or indicated by the Third-Party Store, such as any payments related to the purchase of an imported product.
7.8 All provisions that, by their nature, may remain in effect even after the termination of these Terms shall remain valid after such termination, including, but not limited to, as cláusulas de reconhecimento da natureza dos Serviços Compra Rápida e sua interação com as Lojas Terceiras e/ou com a Plataforma de Pagamentos Terceira.
7.9 These Terms shall be governed by Brazilian law. These Terms were written in Portuguese. If Compra Rápida makes these Terms available in any other language, or in the event of any conflict between different versions, the Portuguese version shall prevail.