Legal & security

# **Terms for Stores**

> Terms and Conditions for the Use of Compra Rápida Services by Partner Stores.

_Courtesy translation. In case of any discrepancy, the Portuguese version prevails._

_Last Updated: April 12, 2026_

These Terms and Conditions (“Terms”) govern the relationship between:

**COMPRA RÁPIDA TECNOLOGIA DA INFORMAÇÃO LTDA.**, a private corporation, registered with the CNPJ under No. 41.622.064/0001-01 (“Compra Rápida”), which provides (i) intermediation services through a platform (“Compra Rápida Platform”); and (ii) a virtual assistant service (“Compra Rápida Virtual Assistant”), collectively referred to as “Compra Rápida Services,” and the third-party store (“Third-Party Store”) that uses and makes the Compra Rápida Services available to third-party end consumers (“Users”). Throughout these Terms, Compra Rápida and the Third-Party Store may be referred to collectively as the “Parties” and, individually, as a “Party.”

**BY USING THE COMPRA RÁPIDA SERVICES, THE THIRD-PARTY STORE AGREES FULLY TO THESE TERMS AND TO Compra Rápida'S PRIVACY POLICY, BOTH OF WHICH ARE AVAILABLE ON THE COMPRA RÁPIDA PLATFORM.**

**THE CURRENTLY VALID AND EFFECTIVE VERSION OF THESE TERMS IS THE ONE CURRENTLY PUBLISHED ON THE COMPRA RÁPIDA PLATFORM. WHENEVER ANY CHANGES ARE MADE TO THESE TERMS OR THE PRIVACY POLICY, Compra Rápida WILL NOTIFY THE THIRD-PARTY STORE IN ADVANCE. THE THIRD-PARTY STORE’S USE OF Compra Rápida’S SERVICES AFTER THE PUBLICATION OF THE NEW VERSION WILL CONSTITUTE THE THIRD-PARTY STORE’S FULL AND EXPRESS ACCEPTANCE OF THE NEW VERSION. IF THE THIRD-PARTY STORE DISAGREES WITH THE NEW VERSION, IT MAY NO LONGER USE THE COMPRA RÁPIDA SERVICES, WITHOUT THIS GIVING RISE TO ANY RIGHT TO COMPENSATION FOR THE THIRD-PARTY STORE.**

## 1\. PLATAFORMA DE Compra Rápida

1.1 The Compra Rápida Platform allows the User to place one or more purchase orders with one or more Third-Party Stores without the User needing to register in advance on the Third-Party Stores’ platforms, by providing their information to Compra Rápida, which receives the purchase order, sends the payment information to a third-party payment platform responsible for billing (“Third-Party Payment Platform”), and forwards the purchase order and payment confirmation to the Third-Party Store, which is responsible for completing the sale and delivering the product or service. 

1.1.1 The Third-Party Store hereby declares and warrants that Compra Rápida merely acts as an intermediary between the User and the Third-Party Store, enabling the User to place a purchase order without prior registration with the Third-Party Store,  and has no involvement in any aspect of (i) the availability, marketing, offering, or advertising of a product or service from the Third-Party Store; (ii) the completion of the sale and delivery of the product or service; (iii) the quality and information regarding the products or services made available by the Third-Party Store; (iv) the price of the Third-Party Store’s products or services; (v) any promotions and/or discounts offered by the Third-Party Store; and (vi) the price and arrangement of shipping.

**1.1.2** **IN THE EVENT OF ANY PROBLEMS ARISING FROM A PRODUCT OR SERVICE OFFERED BY THE THIRD-PARTY STORE, OR IF THE USER WISHES TO EXERCISE THEIR RIGHT OF WITHDRAWAL UNDER THE LAW, THE THIRD-PARTY STORE SHALL BE SOLELY LIABLE TO THE USER, GIVEN THAT COMPRA RÁPIDA HAS NO CONTROL OVER ONE OR MORE OF THE ASPECTS LISTED IN SECTION “1.1.1” ABOVE.** 

1.1.3 A Plataforma Compra Rápida can be accessed via the button provided on the Third-Party Store’s website in the shopping cart and/or when completing the payment for the purchase. Interaction between the Compra Rápida Platform and the User occurs by “clicking” on that button. However, the Third-Party Store shall be solely liable to the User in the event that it uses features similar to the Compra Rápida Platform, including in the event that the Third-Party Store uses the name “Compra Rápida” or a similar name for one of these features.

1.2 The Third-Party Store may implement the Compra Rápida Platform services through the company responsible for the Third-Party Store’s website, through a third party, or through Compra Rápida itself; such implementation is subject to the submission of one or more pieces of data (personal and technical) to Compra Rápida.

**1.2.1** **THE THIRD-PARTY STORE IS RESPONSIBLE FOR THE USE, BY ITS AGENTS OR THIRD PARTIES, OF THE DEVICES THAT ENABLE (I) ACCESS TO THE THIRD-PARTY STORE’S WEBSITE SETTINGS AND/OR (II) THE IMPLEMENTATION OF THE COMPRA RÁPIDA PLATFORM ON THE THIRD-PARTY STORE’S WEBSITE.**

1.3 Registration of the Third-Party Store on the Compra Rápida Platform is initiated upon submission of a request to implement the Compra Rápida Platform, and will remain in effect as long as the Third-Party Store is using the Compra Rápida Services; however, to remove the implementation, the Third-Party Store must request authorization from Compra Rápida and/or the company responsible for the Third-Party Store’s website.

**1.3.1 THE THIRD-PARTY STORE IS RESPONSIBLE FOR THE SECURITY OF THE DEVICES THAT ENABLE (I) ACCESS TO THE THIRD-PARTY STORE’S WEBSITE SETTINGS AND/OR (II) THE IMPLEMENTATION OF THE COMPRA RÁPIDA PLATFORM ON THE THIRD-PARTY STORE’S WEBSITE, EVEN IF THE THIRD-PARTY STORE’S ACCOUNT DOES NOT REQUIRE A LOGIN AND/OR PASSWORD, AND** **ASSUMING RESPONSIBILITY FOR ANY UNAUTHORIZED ACCESS AND/OR ACTIVITIES THAT OCCUR ON THOSE DEVICES.**

1.4 Compra Rápida may, at any time, in its sole discretion, and without giving rise to any right to compensation for the Third-Party Store: (i) delete the Third-Party Store’s registration from the Compra Rápida Platform; (ii) prevent the Third-Party Store from using the Compra Rápida Platform; (iii) implement or discontinue one or more features on the Compra Rápida Platform or the Compra Rápida Platform itself; or (iv) prevent one or more Users from placing one or more purchase orders.

**1.5** **EXCEPT IN CASES OF EXCLUSIVE NEGLIGENCE ON THE PART OF Compra Rápida, Compra Rápida SHALL NOT BE HELD LIABLE FOR ANY MALFUNCTION IN THE INTEGRATION OF THE COMPRA RÁPIDA PLATFORM WITH THE THIRD-PARTY STORE’S WEBSITE.**

1.5.1 Furthermore, Compra Rápida does not guarantee that the Compra Rápida Platform will operate without interruption or errors; occasional interruptions in access due to problems with the Internet service provider, temporary suspension, or server maintenance are to be expected.

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## 2\. VIRTUAL ASSISTANT: Compra Rápida

2.1 O Assistente Virtual Compra Rápida permite que a Compra Rápida ofereça aos Usuários um atendimento personalizado, de modo a fornecer ao Usuário informações acerca dos produtos/serviços oferecidos pela Loja Terceira, bem como informações sobre a própria Loja Terceira, based on documents and information provided by the Third-Party Store to Compra Rápida (“Third-Party Store Database”), which will form the neural network of the Compra Rápida Virtual Assistant’s Artificial Intelligence and its resulting parameters, values, and _outputs_ generated from User _inputs_.

2.1.1 Communication with the User takes place via messages, sent, for example, through the _WhatsApp_ app, using an Artificial Intelligence-based _chatbot_ whose algorithm is trained by Compra Rápida, based on the Third-Party Store’s database, in the form of automated messages, and continues only if the User responds to the first message.

2.1.2 To provide and train the Compra Rápida Virtual Assistant, Compra Rápida uses third-party service providers that offer artificial intelligence-based software. The Third-Party Store represents and warrants that it will comply with the provisions of any terms of use and privacy policies of these third-party service providers offering artificial intelligence-based software, without prejudice to the provisions of Compra Rápida’s Privacy Policy.

2.2 Compra Rápida may, at any time, discontinue the Compra Rápida Virtual Assistant, without this giving rise to any right to compensation for the Third-Party Store.

2.3 The Third-Party Store acknowledges that it is fully responsible for providing and updating the information and documents contained in the Third-Party Store Database and may not provide illegal or inappropriate content, such as, but without limitation, content regarding the Third-Party Store’s competitors, comments of a racist, homophobic, or discriminatory nature, those that condone crime, incite violence, or promote unfair competition, or any other such content; nor may it publish content containing intentionally false information, such as _fake news._

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## 3\. PURCHASING AND PRICING

3.1 The Third-Party Store represents and warrants that it is solely responsible for the products or services it offers, as well as for any advertising of the product/service and/or the Third-Party Store, and undertakes (i) not to sell products that are illegal or that may be used for illegal purposes; (ii) not to sell products or services prohibited to minors, where applicable; and (iii) to comply with guidelines and regulations regarding the advertising and sale of products and services.

**3.1.1** **Compra Rápida SHALL NOT BE LIABLE FOR ANY ACTS, EVENTS, ACTIONS, OMISSIONS, OR POSSIBLE DAMAGES, DIRECT OR INDIRECT, ARISING FROM THE REPRESENTATIONS AND WARRANTIES OF THE THIRD-PARTY STORE SET FORTH IN THESE TERMS.**

3.2 The Third-Party Store will be solely responsible for storing all information regarding purchase orders placed by Users. Compra Rápida may, at its sole discretion, choose to display the purchase order history.

3.3 When using the Compra Rápida Services, the Third-Party Store may provide the User with a code (“Discount Coupon”), which will entitle the User to a benefit on a specific purchase, such as a reduction in the final purchase price, a waiver or reduction of shipping charges, and/or products sent as a free gift, etc.

3.3.1 The Third-Party Store represents and warrants that the Discount Coupon, as well as its benefit and whether or not it can be used, are its sole responsibility, thereby exempting Compra Rápida from liability: (i) if the Discount Coupon is not accepted on the Compra Rápida Services; (ii) if the benefit offered by the Discount Coupon is not granted; and/or (iii) if the Discount Coupon is discontinued. 

3.3.2 Compra Rápida, in its sole discretion, may issue its own Discount Coupon, subject to the use of the Compra Rápida Services, and may limit such Discount Coupon to a specific time period and/or a specific number of uses.

3.3.3 Compra Rápida may also discontinue at any time a Discount Coupon issued exclusively by it.

3.4 The Third-Party Store represents and warrants that, except in cases of sole fault on the part of Compra Rápida, Compra Rápida shall not be liable: (i) for the unavailability of a product or service offered by the Third-Party Store, even if the User is able to place a purchase order and/or even if the Compra Rápida Virtual Assistant indicates its availability; (ii) for any discrepancies between the prices provided by the Third-Party Store and the prices indicated on the Compra Rápida Services; (iii) for any promotions offered by the Third-Party Store, particularly if the promotion is not applied on the Compra Rápida Services; (iv) due to the unavailability of the Third-Party Store’s _website_; and (v) due to _outputs_ generated by the Compra Rápida Virtual Assistant containing incorrect or biased data, or data not based on the training data-in particular, the Third-Party Store’s Database.

3.5 Delivery of the product or service is the responsibility of the Third-Party Store, which may hire a third-party delivery company; the delivery terms of that company-including shipping costs and delivery time-may be displayed directly within the Compra Rápida Services.

3.5.1 Information such as shipping costs, the contracted delivery company, and the delivery time is the sole responsibility of the Third-Party Store; Compra Rápida is only responsible for providing such information to the User as needed.

**3.5.2** **THE THIRD-PARTY STORE DECLARES AND WARRANTS THAT IT WILL BE SOLELY LIABLE FOR ANY PROBLEMS ARISING FROM THE DELIVERY OF THE PRODUCT OR SERVICE, INCLUDING CASES OF DELAYED DELIVERY, EXCEEDING THE SPECIFIED DELIVERY TIME, OR DAMAGE RESULTING FROM DELIVERY.** 

3.6 The Third-Party Store shall be solely responsible in the event that it makes the sale of a product or service contingent upon the provision of another product or service, as well as in the event of quantity limits, including cases where the Third-Party Store uses only the Compra Rápida Services to receive purchase orders.

3.7 To use the Compra Rápida Services, the Third-Party Store must comply with the Compra Rápida pricing policy, which is updated from time to time and available at the following link: https://comprarapida.co/politica-precificacao.

**3.7.1** **WHENEVER THERE IS A CHANGE TO THE PRICING POLICY, Compra Rápida WILL NOTIFY THE THIRD-PARTY STORE IN ADVANCE. THE THIRD-PARTY STORE’S USE OF Compra Rápida’S SERVICES FOLLOWING THE PUBLICATION OF THE NEW PRICING POLICY WILL CONSTITUTE FULL AND EXPRESS ACCEPTANCE OF THE NEW PRICING POLICY BY THIRD-PARTY STORE. IF THE THIRD-PARTY STORE DISAGREES WITH THE NEW PRICING POLICY, IT WILL NO LONGER BE ABLE TO USE THE COMPRA RÁPIDA SERVICES, WITHOUT THIS GIVING RISE TO ANY RIGHT TO COMPENSATION FOR THE THIRD-PARTY STORE.**

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## 4\. THIRD-PARTY PAYMENT PLATFORM

4.1 To confirm payment for a purchase order on the Compra Rápida Platform, Compra Rápida collects the payment information and forwards it to a third-party payment platform, which will be responsible for billing and validating the payment with Compra Rápida.

4.2 The Third-Party Store represents and warrants that it will comply with the provisions of any terms of use and privacy policy of the Third-Party Payment Platform, including, but not limited to, provisions regarding any fees charged by the Third-Party Payment Platform, policies on fund transfers, _chargebacks_, refunds, and settlement, as well as the respective timeframes.

4.3 Compra Rápida does not process the payment for the purchase order on its own. Therefore, Compra Rápida will not be liable for any refunds to the User; the Third-Party Store must file a claim with the Third-Party Payment Platform. 

4.3.1 In the event of a refund, Compra Rápida agrees to use commercially reasonable efforts to facilitate communication between the Third-Party Store and the Third-Party Payment Platform.

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## 5\. INTELLECTUAL PROPERTY

5.1 Loja Terceira represents and warrants that the Compra Rápida Platform and all of its components, including the Compra Rápida trademarks, as well as the Compra Rápida Virtual Assistant, are owned by Compra Rápida. 

5.1.1 Consequently, the Third-Party Store may not: (i) appropriate elements owned by Compra Rápida to use them for any purpose, through the use of any means or techniques, such as reverse engineering, _cyberattacks_ etc.; (ii) reproduce and/or copy, in whole or in part, permanently or temporarily, any elements owned by Compra Rápida; (iii) artificially alter data or manipulate the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant by employing technical mechanisms that, in any way, subvert their proper use, such as the use of bots (_robots_ or _bots_), _spiders_, _scripts_ or any other type of automated access that in any way serves to undermine its purpose; and (iv) use or implement malicious content, such as _malware_, Trojan horses, or viruses, or that otherwise interfere with the operation of the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant.

5.2 For the use of the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant by the Third-Party Store, Compra Rápida grants the Third-Party Store a temporary, revocable, paid, limited, non-exclusive, and non-transferable license to use the Platform and/or the Virtual Assistant.

5.3 The Third-Party Store hereby grants Compra Rápida a free license, valid for the duration of the Third-Party Store’s use of the Compra Rápida Services, which is limited, non-exclusive, and non-transferable license to use its brand elements for display on the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant, on the Compra Rápida website, or in Compra Rápida advertising materials (advertising materials created exclusively to showcase examples of customers using Compra Rápida’s intermediary services), in any medium.

5.4 If the Third-Party Store suggests any new feature for the Compra Rápida Platform and/or the Compra Rápida Virtual Assistant, the Third-Party Store agrees to transfer ownership of the feature to Compra Rápida immediately, free of charge, and free of _royalties_, on an irrevocable and irreversible basis for any type of use and purpose by Compra Rápida, on a non-exclusive basis, with worldwide validity, for the entire term of the legal protection, and may be freely sublicensed and assigned by Compra Rápida.

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## 6\. LIABILITY

**6.1 THE THIRD-PARTY STORE REPRESENTS AND WARRANTS THAT COMPRA RÁPIDA ACTS AS AN INTERMEDIARY BETWEEN THE USER AND THE THIRD-PARTY STORE, USING THE THIRD-PARTY PAYMENT PLATFORM, AND** **SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS THAT DO NOT RESULT EXCLUSIVELY FROM THE ACTS AND/OR OMISSIONS OF Compra Rápida.**

**6.1.1 THE THIRD-PARTY STORE ALSO REPRESENTS AND WARRANTS THAT COMPRA RÁPIDA SHALL NOT BE LIABLE FOR ANY DEFECT OR FAULT IN THE PRODUCT OR SERVICE OFFERED BY THE THIRD-PARTY STORE, BY THE THIRD-PARTY PAYMENT PLATFORM,** **OR BY OTHER THIRD PARTIES.**

6.2 In the event of an act or omission that does not result exclusively from Compra Rápida, Compra Rápida agrees to use commercially reasonable efforts to facilitate contact between the Third-Party Store and the party responsible for the act or omission.

6.3 In the event of a complaint by the User regarding one or more actions by the Third-Party Store, Compra Rápida may facilitate communication between the Third-Party Store and the User.

**6.3.1** **EACH PARTY’S LIABILITY TOWARD ONE OR MORE USERS SHALL BE PROPORTIONAL TO THE EXTENT OF ITS FAULT FOR THE DAMAGES CAUSED TO THE USERS IN CONNECTION WITH THE LEGAL PROVISIONS APPLICABLE TO THE CASE, PARTICULARLY THOSE RELATING TO CONSUMER PROTECTION.**

6.3.2 If the User files a lawsuit against Compra Rápida in connection with acts or omissions caused exclusively or in part by the Third-Party Store, the Third-Party Store must immediately join the lawsuit and seek whatever is due, including the exclusion of Compra Rápida in the event of actions or omissions caused exclusively by the Third-Party Store.

6.3.3 If the Third-Party Store fails to comply with the provisions of section “6.3.2” above in a legal proceeding arising from acts or omissions caused exclusively by the Third-Party Store, Compra Rápida shall be authorized to enter into an agreement with the litigating User to immediately settle the case; the Third-Party Store must immediately reimburse Compra Rápida for the amount of such settlement.

**6.4** **THE PARTIES AGREE TO INDEMNIFY EACH OTHER FOR ANY DAMAGES, LOSSES, AND/OR COMPENSATION ARISING FROM THE OFFENDING PARTY’S FAILURE TO COMPLY, BY THE DEFAULTING PARTY, OF ANY OF ITS ACKNOWLEDGMENTS, REPRESENTATIONS, WARRANTIES, AND OBLIGATIONS SET FORTH IN THESE TERMS OR PROVIDED BY LAW, WHICH INCLUDE, WITHOUT LIMITATION, ATTORNEYS’ FEES AND LITIGATION COSTS.**

6.5 Compra Rápida’s aggregate liability for any damages caused to the Third-Party Store, regardless of the cause of such damages and the legal theories on which they are based, including any recourse actions brought by the User, shall not exceed the total amount billed to the Third-Party Store during the 3 (three) months preceding the event or series of related events (in the latter case, following the last such event) that gave rise to the claim for damages.

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## 7\. PRIVACY AND DATA SECURITY

7.1 The Parties agree to fully comply with the provisions of Law No. 13,709/2018 (“LGPD”) regarding the processing of Users’ personal data and other data protection regulations, including subordinate regulations issued by the National Data Protection Authority, and to provide a privacy policy that ensures transparency for Users regarding data processing activities, purposes, rights that may be exercised, and other information required by the LGPD.

7.2 If Compra Rápida is deemed a joint controller (_joint controller_) regarding User data, the Parties represent and warrant that they will cooperate with one another in fulfilling their respective legal obligations, as applicable and to the extent provided for in the LGPD and applicable regulations, for example, with respect to communications in cases of (a) personal data breaches and other incidents that may cause harm to Users; and (b) notifications received from Users regarding the exercise of their rights under the LGPD.

7.3 In the event of a security incident-whether or not the scenario described in Clause 7.2 applies-that may pose a significant risk or cause significant harm to data subjects, such as unauthorized access, and/or the leakage or loss of personal data processed by the Parties under these Terms-regardless of the cause-the Party that becomes aware of the incident must send written notice to the other Party, with confirmation of receipt, within a reasonable time, taking into account any applicable legal deadlines, containing, at a minimum, the following information: (i) date and time of the incident; (ii) date and time of discovery; (iii) a list of the types of data affected by the incident; (iv) number of Data Subjects affected; (v) a list of Data Subjects affected by the breach; (vi) contact information for the Data Protection Officer or another person from whom further information about the incident can be obtained; (vii) a description of the possible consequences of the incident; and (viii) an indication of the measures being taken to remedy the damage and prevent further incidents, including a communication plan and a strategy for conflict resolution. If the responsible Party does not have all the information listed herein at the time the notification is sent, it must provide it in stages, aiming to ensure the greatest possible speed, provided that the complete notification (containing all the indicated information) must be submitted within the deadline established by the competent authority.

**7.4** **EACH PARTY'S LIABILITY SHALL BE PROPORTIONAL TO THE DEGREE OF ITS FAULT FOR DAMAGES CAUSED TO USERS IN CONNECTION WITH NONCOMPLIANCE WITH THE LGPD AND OTHER REGULATIONS GOVERNING THEAPPLICABLE TO THE CASE.**

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## 8\. GENERAL TERMS AND CONDITIONS

8.1 If any provision of these Terms is deemed invalid or void, this shall not prevent these Terms from remaining in effect with respect to the remaining provisions.

8.1.1 In the event that any provision of these Terms is invalid or void, the Parties shall cooperate with one another, taking into account the nature of the Compra Rápida Services and their interaction with Third-Party Stores and/or the Third-Party Payment Platform, as well as certain principles such as contractual good faith, to replace the provision with a valid provision that has similar content and the same effect.

8.2 Any tolerance by the Parties of a delay, failure to comply, or incomplete compliance with any provision of these Terms shall not be interpreted or construed as a waiver of any right of the respective Party, shall not prejudice the right to demand compliance with the obligation assumed, and shall not constitute a novation.

8.3 Unless otherwise provided by law or in these Terms, the rights and obligations under these Terms may not be assigned or transferred by one Party without the express consent of the other Party.

8.4 All notices regarding these Terms must be sent to the email addresses normally used by the Parties to fulfill their contractual obligations.

8.5 The rights set forth in these Terms shall be in addition to any other rights provided by law.

8.6 The Parties agree that these Terms shall take effect upon the Third-Party Store’s use of the Compra Rápida Services and shall remain in effect for an indefinite period, for as long as the Third-Party Store uses the Compra Rápida Services. These Terms may be terminated unilaterally by the Third-Party Store at any time, without the need for prior notice, upon the Third-Party Store’s cessation of use of the Compra Rápida Services.

8.6.1 Compra Rápida may also unilaterally terminate these Terms with respect to the Third-Party Store, with or without cause, by providing the Third-Party Store with at least 7 (seven) days’ advance notice

8.7 Each Party is solely responsible, in accordance with applicable law, for the payment of all applicable taxes and fees, even if they were not initially described in the purchase order and/or indicated by the Third-Party Store, such as any payments related to the purchase of an imported product.

8.8 All provisions that, by their nature, may survive even after the termination of these Terms shall remain in effect after such termination, including, but not limited to, the provisions regarding liability and acknowledgment of the nature of the Compra Rápida Services and their interaction with Third-Party Stores and/or the Third-Party Payment Platform.

8.9 These Terms shall be governed by Brazilian law. These Terms were written in Portuguese. If Compra Rápida makes these Terms available in any other language, or in the event of any conflict between different versions, the Portuguese version shall prevail.

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Fonte: https://comprarapida.co/termos-para-lojas-en